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A Message from NETA on COVID-19

NETA will temporarily cease all Adult Use sales starting at 12pm on Tuesday, 3/24

 

Dear NETA Patients and Customers,

 

On Monday, Governor Baker announced an update to his emergency executive order in response to COVID-19, requiring that all non-essential businesses and organizations close beginning tomorrow, Tuesday 3/24 at 12pm until Tuesday, April 7th at 12pm.

 

As of today, medical marijuana operators have been deemed essential by the state, and as such, we will continue medical operations at NETA Northampton and NETA Brookline.

 

Beginning tomorrow at 12pm, both stores will be open for registered medical marijuana patients ONLY. All orders must be placed in advance of pickup through Reserve Ahead. Our primary concern during this time is to continue to offer uninterrupted access to cannabis for medical patients while protecting the health and safety of our staff. 

 

We will cease Adult Use sales in Northampton starting at 12pm tomorrow for the duration of the Governor’s order. We will stop taking Adult Use Reserve Ahead orders at 9am to ensure we can service those who have placed orders before 12pm in Northampton. All Adult Use orders that are not picked up by noon will be cancelled. Brookline has already temporarily ceased adult use sales.

 

We look forward to reopening Adult Use sales as soon as we are able, as we understand that our adult use customers rely on access to cannabis for their well-being. More information on becoming a medical patient is available here.

 

Please practice social distancing wherever you may be in the days to come, wash your hands, and take care of one another. Again, we kindly ask that you do not visit our dispensaries if you are showing signs or symptoms of COVID-19 or think you may have been exposed. 

 

Information on what else we are doing regarding the current coronavirus situation to ensure your well-being is available below.

 

We appreciate your understanding and cooperation and we will keep you posted on any developments as this unprecedented crisis is evolving. Please visit netacare.org and follow @netacaremass on twitter for the most up to date information.

 

With Care,

The NETA Team

 


Dear NETA Patients and Customers,

 

As we continue to monitor COVID-19 in our communities, Governor Baker has issued an executive order prohibiting gatherings of over 25 people and on-premise consumption of food and drink at bars and restaurants throughout the commonwealth from Tuesday, March 17 until April 6, 2020.

 

In order to comply with the Governor’s order and maintain adequate social distancing while ensuring access to cannabis for medical patients, NETA Brookline will be open for MEDICAL PATIENT PURCHASE ONLY starting on Monday, March 16 at 10am. All Medical Patient orders must be made through Reserve Ahead. Adult Use purchases are temporarily paused while we assess our operations and make adjustments to maintain 6’ social distance between our staff, patients and customers.

 

Per orders from the Town of Brookline, our line will be limited to no more than 10 patients at a time with a distance of 6′ between patients strictly enforced.

 

At this point in time, NETA Northampton will remain open for both medical patients and adult use customers on a Reserve Ahead only basis. This may change in the coming days or weeks, and we will update you with more information as it becomes available.

 

As you can imagine, this was a difficult decision that we did not take lightly. We are working to preserve access to cannabis for as many as possible during this uncertain time and hope to re-open for adult use customers in Brookline soon. The health and wellbeing of our staff, customers, and patients is paramount, as is promoting and protecting public health.

 

Please practice social distancing wherever you may be in the days to come, wash your hands, and take care of one another. Again, we kindly ask that you do not visit our dispensaries if you are showing signs or symptoms of COVID-19 or think you may have been exposed. 

 

Information on what else we are doing regarding the current coronavirus situation to ensure your well-being is available below.

 

We appreciate your understanding and cooperation and we will keep you posted on any developments as this unprecedented health care crisis is evolving. Please visit netacare.org and follow @netacaremass on twitter for the most up to date information.

 

With care,
The NETA team

 

 


3/12/20

To Our Valued Customers,

 

We wanted to reach out to make you aware of what we are doing regarding the current coronavirus situation to ensure your well-being. We know it’s an unsettling time for everyone and our thoughts are with those who have been affected by the outbreak. Every day brings new developments.

 

In light of the current environment, we will remain open, but will move to Reserve Ahead only starting on Saturday, March 14 at our Brookline and Northampton stores. Out of an abundance of caution, we will be closing Full Service until further notice.

 

We understand that we play a vital role for our patients and customers who rely on our cannabis products to manage a variety of health symptoms and conditions. In fact, anxiety is one of the most common health concerns we are hearing from our customers in our stores during this unsettling period of time. We take our role in ensuring your well-being very seriously and we will do our best to continue to provide this important service while prioritizing the health and safety of our associates, our customers and our community.

 

We are closely monitoring the situation and following the official guidance and recommendations of the CDC, OSHA and local Boards of Health to help mitigate and slow the spread of the virus and to ensure, preserve and promote public health. We are taking additional measures to protect and support everyone who works at or visits our stores:

 

-Increasing sanitizing of all surfaces and deep night cleanings in all our stores

-Continuing to adhere to the State Sanitary Code for Massachusetts

-Enforcing good hygiene of all our associates and directing associates who are feeling unwell not to come into work

-Training associates to be extra sensitive to interactions with patients and adult-use customers, particularly those that are immunocompromised or otherwise vulnerable

-Preparing our stores to respond quickly to any emerging situation

-Implementing a number of ways that our customers can obtain our products while minimizing time in our stores and ensuring minimal contact with staff and others, such as how we manage lines and wait times, and encouraging the use of debit over cash

-Advising customers who are sick or have symptoms to refrain from coming to our stores

 

Thank you for being a loyal customer. It is our intent to remain transparent and we will provide updates as we learn more. Please visit netacare.org and follow @netacaremass on twitter for the most up to date information.

 

Thank you for your cooperation and let’s work to stay healthy together,
The NETA Team

0
Thank you for your understanding.

Is there a line?

Last Updated at 2:38 PM

brookline
No / Little Line
northampton
PATIENTS You won't have to wait in line. Just come on in! ADULT USE Now Open! Lines are significantly shorter compared to opening week. In fact, for several hours on most weekdays, there is no line outside at all. Consider using our Reserve Ahead web app (NETACARE.ORG/RESERVEAHEAD) - most of the time there is little to no line outside for Reserve Ahead pickup orders.