Cannabis Delivered to You

Question 1

Is there a fee for cannabis delivery in Massachusetts?

Answer

Brookline: $75 to $125 minimum for Medical Delivery orders depending on location of delivery. $50 minimum for all Adult Use delivery orders, $5 fee under $100.

Northampton: NO FEE on orders over $100. For orders under $100, a $5 delivery fee will be added. Orders must be over $50 to qualify for delivery. Medical delivery only. Fee will be applied for out-of-zone deliveries.

Franklin: NO FEE, all orders must be over $150 to qualify for delivery. Medical delivery only.

Delivery minimums must be met AFTER the application of available discounts (Loyalty Coupons, Financial Hardship, Veteran, and Veteran Family).

Question 2

Where in Massachusetts can you deliver cannabis?

Answer

We offer Medical Delivery in the Greater Boston Area, Northshore, South Shore, Metrowest, Central Mass, Pioneer Valley,_and Franklin. We offer Adult Use Delivery in the Greater Boston Area.

Question 3

Who Can Accept An Adult Use Delivery Order?

Answer

Only the ordering customer can accept a delivery order. A delivery driver will validate that the customer's physical ID matches the encrypted ID on file. Adult Use delivery is only available out of our Brookline location.

Question 4

Can I use loyalty, discounts, or promos on delivery orders?

Answer

Yes, medical patients can redeem their loyalty rewards on a delivery order. Loyalty discounts must be requested when ordering and will be applied to the order during the in-store packing process.

We will not be able to apply any discounts at the time of delivery.

Question 5

How Do I Know When To Expect A Delivery?

Answer

Delivery customers can choose same day or next day delivery if there are spots available when finalizing your order. On the day of your delivery, we will notify you via a series of texts and emails to provide near, real time updates on the status of your delivery.

Question 6

Can I Change My Delivery Window?

Answer

Yes, you can reschedule your order, however we can only accommodate one reschedule per order. To ensure a wide range of delivery window options, we won't be able to make any additional changes to the order timing after the initial rescheduling request has been made.

Question 7

How Do I Reschedule My Delivery?

Answer

We will always do our best to accommodate order changes. However, depending on the requested change and the time the request is submitted, we MAY be able to edit your delivery order.

Contact customer care at 617-377-7408 or email us. Please reference your order confirmation #.

Question 8

What Do I Need In Preparation For My Delivery?

Answer

Recreational: In order to receive your recreational cannabis delivery, you will need your payment and the physical copy of the government issued ID that was used for delivery registration.

Medical: In order to receive your medical cannabis delivery, you will need your payment, your government issued ID, and your Massachusetts Medical Patient ID. "

Question 9

Where can I receive cannabis delivery in Massachusetts?

Answer

You can receive a delivery at any residential address within our delivery radius. Some municipalities do not allow cannabis delivery services.Note: If you believe that you are within our delivery radius, but the website rejects your address, it is most likely that there are no longer any delivery spots available that day.

Question 10

Can I Modify A Delivery Order After It's Placed?

Answer

We will always do our best to accommodate order changes. However, depending on the requested change and the time the request is submitted, we MAY be able to edit your delivery order.

Contact customer care at 617-377-7408 or email us. Please reference your order confirmation #.

Question 11

What Happens If I'm Unavailable To Accept My Delivery?

Answer

Your delivery will be canceled, and you will need to submit a new delivery order for a future date. Registered caregivers are eligible to accept a medical delivery in a medical customers absence.

Question 12

Are Medical And Recreational Delivery Different?

Answer

Yes, medical delivery has a different delivery radius and is delivered by a NETA employee. You must have a registered medical marijuana account with NETA to receive medical delivery. Recreational delivery is delivered by our partner Your Green Package.

Question 13

How do I pay for cannabis delivery in Massachusetts?

Answer

Medical patients can pay for delivery with cash, CanPay, or DutchiePay.

‍Recreational customers can pay for delivery with cash or DutchiePay.

Question 14

When Do You Plan On Expanding Delivery To My Area?

Answer

We will continue to expand our delivery radiuses as this portion of our business grows. Join our mailing list for updates on delivery expansion.

Question 15

What Is Your Green Package?

Answer

Your Green Package is our business partner that is a provisionally licensed Marijuana Courier in Massachusetts. They are majority women and minority owned. Their goal is to help promote diversity in the cannabis space, increase consumer access, and be an example in the community.

Question 16

How Discreet Is Cannabis/Marijuana Delivery?

Answer

We respect your privacy by delivering your order in a discreet unmarked car with professionally dressed delivery drivers.

Question 17

What If My Government ID Address And Delivery Address Don't Match?

Answer

The delivery address and the address on your ID do not have to match. We can deliver to any residential address within our approved delivery radius as long as you have created a customer account on NETA and successfully verified your government issued ID. The ID address is for identity verification only.

Question 18

Why Is a Company Other Than NETA Delivering My Order?

Answer

We collaborate with a social equity partner in delivering our recreational orders. Your Green Package and NETA see each other as a good fit for not only their focus on customer service but also our collective commitment to communities of color, women and the LGBTQ+ communities.

Question 19

What is the Massachusetts CCC?

Answer

The Cannabis Control Commission (CCC) is a state agency responsible for implementing and administering the laws enabling access to medical and adult use of marijuana in the Commonwealth of Massachusetts.

Question 20

Can An Out Of State Resident Order Delivery?

Answer

Yes, as long as you have created a customer account on NETA, successfully verified your government issued ID, and your delivery address is a residential address within our approved delivery radius.

We cannot deliver to businesses. Including hotels, schools, federal and state buildings, or any residences with municipalities that have a cannabis delivery ban in place. Please note: For Medical Deliveries, patients must have a valid MA MMJ ID.

Question 21

Is there anywhere in Massachusetts you can’t deliver?

Answer

We cannot deliver to businesses, including hotels, schools, federal and state buildings, or any residences with municipalities that have a cannabis delivery ban in place.

Medical: We only deliver to the patient's primary residence and are prohibited from delivering Marijuana or Marijuana Products to college or university designated dormitories or housing, federally subsidized housing, shelters, or residential programs. We can deliver to MMJ Caregiver or MMJ Patient.

Recreational: A Delivery Operator shall deliver only to the Residence address provided. A Delivery Operator shall be prohibited from delivering to college or university.

Question 22

I placed an order yesterday to be delivered today. Do I get yesterday's special pricing or today's special pricing?

Answer

Special pricing is valid for the day the order is placed. We are not able to adjust pricing on orders from previous days. If you would like to shop today's menu, please cancel your existing order and place a new order. Please note - items and delivery windows may no longer be available.

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Cannabis Delivered to You

Massachusetts Medical Cannabis and Recreational Weed Delivery

How Same Day & Next Day Delivery Work

Choose Your Customer Type

Enter Your Address

Schedule Your Delivery

Delivery Areas & Fees

Fees & Minimums

Zone 1 - (f)

Zone 2 - (n)

Zone 3 - (b)

Delivery FAQ's

Is there a fee for cannabis delivery in Massachusetts?

Where in Massachusetts can you deliver cannabis?

Who Can Accept An Adult Use Delivery Order?

Can I use loyalty, discounts, or promos on delivery orders?

How Do I Know When To Expect A Delivery?

Can I Change My Delivery Window?

How Do I Reschedule My Delivery?

What Do I Need In Preparation For My Delivery?

Where can I receive cannabis delivery in Massachusetts?

Can I Modify A Delivery Order After It's Placed?

What Happens If I'm Unavailable To Accept My Delivery?

Are Medical And Recreational Delivery Different?

How do I pay for cannabis delivery in Massachusetts?

When Do You Plan On Expanding Delivery To My Area?

What Is Your Green Package?

How Discreet Is Cannabis/Marijuana Delivery?

What If My Government ID Address And Delivery Address Don't Match?

Why Is a Company Other Than NETA Delivering My Order?

What is the Massachusetts CCC?

Can An Out Of State Resident Order Delivery?

Is there anywhere in Massachusetts you can’t deliver?

I placed an order yesterday to be delivered today. Do I get yesterday's special pricing or today's special pricing?

Who We Are

What We're Doing

Quality You Can Trust

Call Center Hours

Cannabis for Everyone.

The Good Stuff

The Exciting Stuff

The Boring Stuff

The Useful Stuff

Follow Us